Shipping Policy

Thank you for choosing Franklin Woodcrafts as your source for quality handmade wooden products. We are committed to providing you with the best service and products possible. This shipping policy outlines our practices and procedures regarding shipping and delivery of our products.

Shipping Timeframe

We will ship products within two business days if the product is in stock. If the product is not in stock, it will be marked as backordered, and we will ship it as soon as it becomes available. We will notify you of any backordered products and estimated delivery times.

Shipping Methods

We ship products via UPS. During checkout, you will have the option to choose your preferred shipping method. The shipping costs will vary depending on the weight and dimensions of the product, as well as the shipping destination.

International Shipping

We currently do not offer international shipping. We only ship within the United States.

Delivery Timeframe

Delivery timeframes depend on the shipping method and the shipping destination. Standard shipping usually takes between 3-7 business days. We cannot guarantee delivery times as they may be affected by factors beyond our control, such as weather and shipping carrier delays.

Order Tracking

Once your order is shipped, we will provide you with a tracking number so that you can track your package. You can track your package on our website or by contacting our customer service team.

Damaged or Lost Packages

If your package is damaged during shipping, please contact us immediately. We will work with the shipping carrier to file a claim and get a replacement product sent to you as soon as possible. If your package is lost during shipping, we will work with the shipping carrier to locate it and get a replacement product sent to you.

Thank you for choosing Franklin Woodcrafts for your handmade wooden product needs. If you have any questions about our shipping policy, please do not hesitate to contact us.